ProSpace Office Solutions, LLC (“ProSpace,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect personal information provided by our clients in connection with our office rental and mailbox rental services.
We collect only the information necessary to provide and manage our services, including:
Contact Information: Your name, business name, mailing address, email address, and phone number.
Identification Information: For mailbox rentals, we collect copies of identification documents as required by the U.S. Postal Service (Form 1583).
Payment Information: Payment details collected through our secure third-party processor, Stripe.
Service Records: Details related to your mailbox number, office rental dates, fees, and payment history.
We do not collect personal data through our website, use cookies, or track visitors online.
We use your information to:
Provide and manage mailbox and office rental services.
Verify your identity as required by postal and legal regulations.
Communicate about billing, service updates, or policy changes.
Comply with applicable postal, tax, and legal requirements.
We do not sell, rent, or share your personal information with marketers or unrelated third parties.
We may share your information only when necessary to:
Comply with U.S. Postal Service regulations and other government requirements.
Respond to lawful requests from law enforcement or regulatory agencies.
Process payments securely through Stripe.
Fulfill service functions (e.g., forwarding mail or managing security access).
Each disclosure is limited to the minimum information required to complete the task or comply with legal obligations.
We take reasonable administrative and physical security measures to protect your personal information, including:
Limiting staff access to client data.
Storing physical records in secured areas.
Using secure, encrypted systems for billing and payment processing through Stripe.
While we take appropriate steps to protect your information, no system can guarantee 100% security.
We retain your information only for as long as necessary to:
Provide ongoing mailbox or office rental services.
Comply with recordkeeping obligations under postal and tax laws.
Resolve billing or service-related issues.
Once your account is closed, certain records may be securely retained for compliance purposes.
We may use your email address to:
Send invoices, confirmations, or service notices.
Provide updates about your rental or mailbox account.
Communicate important policy changes.
You may not opt out of essential service-related communications (e.g., billing or access notifications).
You may request to:
Review or correct the information we hold about you.
Data Security:
Request copies of records related to your account.
Withdraw authorization for mail forwarding (after account closure).
Physical Security:
ProSpace provides locks, keycards, or other access controls for meeting rooms and workspaces, and we encourage clients to make use of these systems to secure their belongings.
ProSpace is not responsible for lost or stolen personal property, including items left within the facilities.
Clients agree to secure their personal property and any equipment left in meeting spaces, offices, or common areas. Items left in unsecured areas are not covered by ProSpace’s liability policies.
All requests should be sent to admin@myprospace.com. We may require verification of your identity before processing your request.
We may update this Privacy Policy from time to time. The latest version will always be available upon request and posted on our website. The effective date above reflects the most recent update.
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
ProSpace Office Solutions, LLC
4727 NW 53rd Avenue, Suite A
Gainesville, FL 32653
(352) 792-6231
admin@myprospace.com
